Hello again. I recently changed my edge 1040 to the new 1050. My previous gps would connect to xert and acquire signatures and bucket dayly plan. Now, with the new gps I get a connection error and I have to open the app on my phone and sync in order to get the day’s info. Does anyone have a solution?
Hi @bikingviking, make sure that Garmin Connect is open & running on your mobile device before you start your ride! Our data fields connect to Xert’s server to fetch your signature & training targets using your device’s connection to your mobile phone via Garmin Connect.
For the latest generation of devices (540/840/1040 & 1050), the fetch should happen almost instantaneously!
Worked like a charm. I had the power saving mode on for the app. Thank you.
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Note: If you start the activity just outside your home, your phone might still be connected to your WiFi network but with a weak signal. This may cause the data field to fail when downloading targets. If this happens, the data field will automatically retry shortly.
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