Yet another strava sync issue topic :-)

Support
1

Hi,

I’m unable to sync activities on my wifes accounts to Strava. There’s loads of Xert workouts on her account but none will show up as unsynchornized. Any ideas? Tried disconnected/connect with Strava from both Strava and Xert. This works flawlessly on my account. She’s using a premium Xert plan.

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Thanks

2

Are you asking about pushing rides from Strava or to Strava?

3

to Strava.

Since there are no unsynchronized activities it means that they’re on both platforms right? Problem is that they are not. Xert has roughly 20-25 activities that will not get synchronized to Strava.

Just curious if there’s something else I can do. Checking the settings of her account the settings are setup the same way as my account which does synchronize to Strava.

Account name is “ollechar”.

I’ll send a support ticket on this and we’ll solve it that way hopefully :slight_smile:

Thanks