Xert Workout Player

Support
1

Hi All, new to Xert. Love it so far but had some difficulty with the workout player yesterday and washing for some guidance. I tried the workout player yesterday for one of the AI generated workouts.

The issues:

  1. For a while, the player did not recognize my trainer (wahoo kickr, device is an Edge 540). I would pedal, but with no resistance/watts. I ended up restarting the workout and somehow got it to work.

  2. About an hour into the workout, I got off my bike to refill my water bottle and open a window. I was off for about 20 seconds. When I got back on the bike, the workout was still going but the player seemed to be no longer connected to my trainer (so there was no resistance when there should have been).

  3. I quit the player and tried to restart the workout (planning on skipping several of the intervals to get back to where I was), but the workout was gone. (I assume it got deleted when I quit the player and saved the work I had done). The player automatically updated to another workout (much easier because I had already done significant work). Even then, the player seemed to not link with my trainer.

I found this link (Using the Xert Workout Player for Garmin Connect IQ – Xert), which appears to recommend choosing “Start Later” then start riding, then starting the workout.

Have others had difficulty with the trainer? Any recommendations? Am I doing something wrong? Would like to use the workout player in the future.

Thank you.

2

Make sure no other device is connected to the trainer. Some apps connect to the trainer and set the resistance even if you have not started a workout (Xert EBC does this as well).

3

Like Hans mentioned, I initially had some issues because my Garmin Edge 530 and Zwift were both set up to control the trainer. I think there were occasionally issues where the wrong device grabbed control. I changed it to where only Xert controls the trainer. The other devices are set to just receive data. No more issues once I made those changes.

1 Like
4

Thanks for the response. Let me give that a try and see if that helps. How do I set that up in Garmin, if you don’t mind. Thanks again.

5

I don’t know if it applies to an Indoor profile but you want Auto-pause disabled for any Xert activities recorded on a Garmin.
Also make sure sensors are paired under Garmin settings and not within the Player as described here –
What’s New in the Xert Workout Player for Garmin Version 2.0 – Xert

If running Zwift at the same time here’s instructions that describe the two options which in your case means using the Connect IQ player to run Xert workouts.
The Ultimate Guide to Training with Xert and Zwift – Xert

Do you prefer to use your Garmin device instead of EBC because Garmin Connect is your central depository for all fitness activities?