Xert EBC App - Weather Location

In the Android version of Xert EBC app, the temperature on the weather page is completely off. Is there any way to see the source for that information or change the location to correct?

For example, I’m right outside of Atlanta, GA and the app is telling me it’s 50 F degrees right now. Current temperature is actually 65 F degrees. Oddly, looking at the Radar page, does show the correct location.

I think there are a few weather APIs that we consult for weather and I’ve seen them return strange data before. Is it like this all the time?

I’ve only been a user for a week or so, but yes.

Kindly reach out to support@xertonline.com so we can log the issue and track it. We will likely need your help with resolution.

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