February 6, 2023, 7:08am
Twice the last month I have done an indoor workout with the Xert EBC app on iPad and clicked save, but then the activity never shows up in my activity feed.
The first time I thought I was so wrecked that I must have pressed the wrong button, but yesterday I am 100% sure I pressed “Save”.
Any idea what i going on here? Any way to recover the power data? I have added the activities manually to get the XSS registered, but it would be better to have the actual data there.
This does not happen every time, I have recorded multiple other workouts with no issue.
February 19, 2023, 9:50am
Same here, the last 2 workouts aren’t upload on my iPhone
February 19, 2023, 2:30pm
If your iOS device didn’t have a network connection when the activity was saved, the upload may have failed. Can you try swiping down from the activities page? This will force the app to re-upload any activities stored locally on the device.
Send a note to support if you’re still having troubles! Cheers!
February 19, 2023, 4:58pm
I tried this many times this week, but it didn’t work. Today I make a iOS update and both workouts where uploaded. I don’t know why, but it works