Why was my post removed?

Can i please ask why my last post notifying you of an incorrect workout was unlisted with no comment? Do you not want errors to be flagged up?

Please dont go the way of the FB Fulgaz Riders group where FG moderate and remove any posts they don’t like.

Seems a fair question to me.

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Apologies @oldcyclist65. Our support staff responded to the issue via email since it was a temporary error on the part of our testers and thought it should be treated as a support request.

In the future, we kindly ask that you send support questions to support@xertonline.com so that we are aware. We don’t always monitor the forum whereas support emails get looked at right away. Thanks.