Why no derived details on a garmin downloaded activity?

Distance

45 km

Duration

01:46:20

Elevation Gain

163 m

Equivalent Power

0 w

Maximum Power

0 w

Average Power

0 w

Strain Score

0 XSS

Max Heart Rate

168 bpm

Avg Heart Rate

134 bpm

Polarity Ratio
Max Speed

42.1 km/h

Average Speed

27.1 km/h

Focus

00:00

:
Maximal Effort Time

00:00

None
Difficulty Score

0

Total Calories

0

Total Fat

0 grams

Total Carbs

0 grams

Did you enable it, in Account Settings -> Profile?

Yes it was there 2 weeks ago using the same garmin 530…is there a bug in the new upgrade for the garmin 530??

That seems unlikely, as this calculation is entirely done by Xert.

In my settings, it is on and I have a 530, but sadly I have no activities without power, so I cannot check…

If you think something is wrong, send an email to support@xertonline.com so they can check your account (settings)…

Yes thanks, the HRD setting has been on the entire time…next ride outdoors and we will see if there is a change…

I got the exact same problem today. No derived XSS from an activity downloaded from my Garmin 520 Plus. It was fine a few days back but not today. My account profile is set properly