Hey, I’m very new to xert.
After initial sync with strava the dashboard says that my Threshold Power is about 1050 watts (truth is about 245).
Looks like it’s was a power spike (2000 for 5m I guess) somewhere - but the platform still thinks that I am that good. Any suggestions? (except checking every activity)
Okay, after updating signature for the third time things started to be real
Normally power spikes are removed by the software but sometimes the data can still have errors that are not picked up. We have some methods we are looking to implement to further improve this process. Sorry you are having difficulty. You can always send us a direct email to support@xertonline.com rather than post here if you’d rather keep things more private.