It is impossible to get to the homepage: /
Itâs not our site. Itâs a known issue with Safari. Try using Chrome until the bug has been fixed in Safari.
I donât use Safari.
âMS Edgeâ browser from Windows 11
You might need make some settings changes on Edge. It works here without problem. If you continue to see issues, you should contact support@xertonline.com and we can try to troubleshoot this with you.
This is my âEdgeâ setting as in your screenshot.
Tomorrow I will send an e-mail to you, today it is too late;)
regards
I did a search in ESETâs âKnowledge Baseâ and found this:
https://support.eset.com/en/kb6258-website-certificate-is-revoked-is-displayed-when-visiting-legitimate-web-pages
After disabling âSSL / TLS filteringâ your page will load.
But that is not the solution to the problem.
By disabling SSL / TLS protocol filtering, you weaken your machineâs security layer.
Please bring your certificate to a usable condition so that your clients can use the services without lowering their security level.
regards
You could try again in a few days. The ESET logo shows that your antivirus (ESET) is intercepting HTTPS on the connection to www.baronbiosys.com. It appears to think that the baronbiosys.com certificate has expired. I tried the tool linked on that eset article you linked ( https://verify-letsencryptr3.dnsimple.tools/ ) and that appears to also think the certificate has expired, so itâs not just your computer.
It works for me on both Firefox and Edge though.
If you click âView Certificateâ then you should see something like this:
If you see a certificate issued by LetsEncrypt / R3 then thatâs the correct one. Your computer might have an older expired one, in which case you might need to wait for an Edge update.
Certificates periodically expire and get automatically renewed (by LetsEncrypt). The www.baronbiosys.com one doesnât expire until November 26th but some browsers might automatically display that error if itâs set to expire soon, or it could also be related to the recent expiry mentioned below.
For @xertedbrain: it could maybe be related to this: DST Root CA X3 Expiration (September 2021) - Let's Encrypt
Exactly as you wrote - Let`s encrypt verifier and SSL/TLS filtering module in âESET Internet Securityâ find the âbaronbiosys.comâ certificate unreliable.
And you are right again, the problem affects everyone who uses, for example, âEdgeâ.
I hope that the administrator / operator of the site âXERTâ will lead to compliance with the web standards and security of the entire domain.
regards
Simple test â
Remove ESET Internet Security from your PC.
Run Edge and load xertonline.com.
Does it work?
If yes, nothing wrong with Edge or the certificateâŚ
If no, make sure Edge is up-to-date and try again.
Thanks for letting us know. We simply updated the existing certificate and it appears to resolve the issue for MS Edge. Looks like there we some snags picked up by MS Edge with previous certs provided by Letsencrypt.
Oops ⌠Are you for real?
It has been documented above that the problem is with the certificate and a very âvigilantâ ESET has caught it. Are you telling me to uninstall AV/FW?
Advice like âcut your hand if you have a coldâ
regards
Bring back bleeding
I asked you to test Edge without any 3rd party security apps installed to confirm whether ESET is being more aggressive to alert you of a potential issue.
There would have been many more reports if Edge (Chromium engine) or Chrome wasnât working for the vast majority of visitors.
As to merits of 3rd party security apps versus Window 10/11 as a service with built-in security suite, that is well argued elsewhere.
I expected you would reinstall ESET after the test.
At any rate Iâm glad the problem has been resolved to everyoneâs benefit.
Enjoy your ride.
Hello Friend @ ridgerider2.
Maybe I expressed myself a bit too bluntly - forgive me, I didnât mean to offend you. After all, you want to help.
In the third post, formally, after you led to the trail - I turned off checking SSL / TSL filtering in âEISâ and everything worked. So there was no need to uninstall the âESETâ package.
The ball was on the side of XERT and his certification.
As it turned out, there were problems with him.
So allâs well that ends well - thanks to ESET we managed to solve the certificate issues for the âXERTâ platform
Thank you for your help and sorry again.