We’re currently experiencing issues with one of our core service providers. We’re investigating and will restore the service as soon as possible.
Will activities from during the outage sync as the system comes back or will they need a manual upload?
Seems like the login page is back up, but login info is in invalid.
Service is up but running at capacity. Might need to give it a bit as it gets through the backlog of processing.
Will Zwift activities from during the outage sync as the system comes back or will they need a manual upload?
Better to wait until things die down before retrying manually. Services will retry on their own first. Given the backlog of processing, it might take longer than normal for activities to get processed.
Thanks for your patience.
Is Xert still under maintenance? It seems that it is suddenly not analysing all the activity history, as the last recorded breakthrough has changed from one month ago to three months ago.
Hi Frenky!
All is back to normal now and processing 100%! If you uploaded older activities, then it is possible for your last recorded breakthrough to change (if you fitness was increased in the past, for example).
Hi, thank you for the fast reply. I didn’t upload any old activities, only one recovery ride yesterday. It’s strange, my FTP and “LT1” also increased based on the old breakthrough.
Recalculation saved the issue. ![]()