Ride not showing up in xert or garmin correctly

i have a garmin 1030, vector 3 power meter pedals and a saris smart trainer. i’ve been doing trainer rides on the saris, but they show up in garmin and xert for only 00:00:01 duration and all other metrics are basically zero. i understand there wouldn’t be any distance, but why is the strain, power, fat and carbs not reading.

all my outdoor rides are recorded correctly.

Be sure to review our how-to for the Garmin Workout Player very carefully. If that doesn’t help. send a note to our support email with details on your specific configuration.