Ride not showing in Dashboard

I’ve just done a SMART- Highway Star ride and had to stop before the end. Paused and saved but it’s not showing up, is it to do with not completing the workout? I had to upload a file from Strava, fortunately I had been running another recording in parallel. Using the iOS app.

Yes. We’ve see a couple of reports of this and are trying to see why. We’re unable to reproduce the error. If you see a specific pattern that causes this, let us know.

None of my activities for the past week are syncing…

Please send an email to support@xertonline.com with more details. Thanks.