Re-starting monthly subscription

dreednya · May 7, 2017, 6:59am

Tried to do this today and for some reason it won’t let me re-activate my monthly billing. Any solutions?

xertedbrain · May 7, 2017, 2:57pm

Hi Dave, we’ll get that sorted out for you. Sorry for the trouble and thanks for coming back!!

dixlor · May 9, 2017, 10:40pm

Same bug

xertedbrain · May 9, 2017, 10:54pm

Same fix. Thank you!

dixlor · May 9, 2017, 10:59pm

Can i manualy disable/enable subs.?

xertedbrain · May 10, 2017, 12:14pm

Only disable atm. Will be pushing out an update to allow you to enable. Probably next few days.

dreednya · May 12, 2017, 5:01am

Thanks Armando

lukasz.szlapa · May 13, 2017, 1:13pm

Same problem with my sub.

xertedbrain · May 16, 2017, 2:39pm

This should get sorted out shortly. We’ll be adding the ability to do this directly from within the web app.

acesof · May 25, 2017, 4:31pm

Please restart my subscription too - thanks!

xertedbrain · May 25, 2017, 5:22pm

All set.

joaopcosta · March 28, 2020, 10:50pm

Same problem.

ManofSteele · March 29, 2020, 5:59pm

Best to contact support directly for these types of requests. Someone there will be more than happy to help you out. Cheers!