I don’t think Xert has any 70 year olds on their payroll. Are you suggesting they should? 
I “read the manual” a few times 
then experimented and learned more by doing.
If I had the opportunity for a do-over with Xert, it would be to watch the Academy series videos before I tried Xert. However, the series did not exist two years ago. 
For me it was more a journey of self-discovery, especially my first full phased progression experience (TED).
I’m never going back to calendar-based plans. Too much fun and better results with Xert including year over year improvements regardless of aging factors.
My one more wish for newbies would be a pre-requisite Boot Camp video when you sign up for a trial. One that outlines which old-school concepts and terms do not apply with Xert and why. Then (hopefully) newbies won’t try to match them up and make assumptions. I get why people do that, but you have to be willing to try something different or at least suspend some old-school bias while you put something new to the test. You really can’t do that on an Xert 30-day trial unless you understand some core differences immediately.
I hope my pointers accelerate the onboarding process for any newbies that ask for help.