New User - Uploading Prior Data

Hi all - new to Xert and trying to set up my profile. I connected my Strava and Garmin accounts, but the profile it generated doesn’t reflect my workouts (ie. no recent activities list ed, power profile is very out of sync, etc). Is this a common issue? Any know fix?

Thanks!

Are these the steps you followed?
Make sure Activity Types is ONLY set to Ride and Virtual Ride and Select All isn’t skipped.