Missing today’s workout

Was on the 30 day trial (I believe it was expired) and I did a workout - workout did not show up in the activities list -THEN I paid for the subscription - workout still did not show up. Any way to recover this workout?

Did you uploaded your workout to any other platform? (Strava, Garmin Connect…)

If so, you could potentially download it from whatever platform and upload it back into Xert.

We had a short production issue this morning. What did you record with? Send a note to support@xertonline.com and we can try and track it down.