Manual upload of FIT file shows duplicate

I get the error that this is a duplicate and points to this -

Which is a blank page?

Are you a trial user or subscriber?
Sounds like an account issue in which case you should file a support request with

Sorry. Subscriber. Thought this was the support forum. Will do, thanks.

Hi @Atempleton,

This forum is more to be used for community support. For direct technical support, it’s always best to email Xert support directly. Cheers!