IOs app not displaying power

Hi Xert Team,

I tried to use the Xert App on IOS for the first time last night. I was able to get my wahoo kickr and tickr to show up while doing a work out. I was able to get the sensors attached on the “sensor” page. Watts and Bpm showed up there.

However while doing the workout I was unable to see the power or HR and it did not record as a result.

Thanks For your help in addressing this


Hey Jesse,

Thanks for reaching out to us. For more technical support, try emailing our support team directly. Attaching screenshots of your sensor setup may be helpful.


Thanks Scott!