IOs app not displaying power

Support
1

Hi Xert Team,

I tried to use the Xert App on IOS for the first time last night. I was able to get my wahoo kickr and tickr to show up while doing a work out. I was able to get the sensors attached on the “sensor” page. Watts and Bpm showed up there.

However while doing the workout I was unable to see the power or HR and it did not record as a result.

Thanks For your help in addressing this

Jesse

2

Hey Jesse,

Thanks for reaching out to us. For more technical support, try emailing our support team directly. Attaching screenshots of your sensor setup may be helpful.

Cheers!

3

Thanks Scott!