Garmin crashing with XERT Workout Player

Support
,
1

I always use my Garmin Edge 530 to record my rides, outside and in the pain cave. Outside I use the Xert Magic Buckets, indoor I prefer structured workouts and use the Xert workout player.

For my outside rides I have the Garmin smart notifications turned on to get phone notifications on the device. Every time I forget to disable the smart notifications on my indoor rides the device crashes (after about 1 hour of the workout) and restarts. Luckily the workout is not lost, but continuing the structured workout is not possible, as the Xert Workout player does not recognize the already completed part.

Do you as well suffer from this behavior? Is there any workaround besides manually disabling the smart notifications?

2

Nothing we can do about it unfortunately. All you can hope to do is disable notifications before launching our app.

Generally speaking, it’s best to use our Xert EBC app for recording your indoor rides. It’s easier for us to develop & support than trying to build software inside the ConnectIQ software, which unfortunately has many limitations.

What some users have done is to control their trainer using the Xert EBC app (to run the workout) and simultaneously record the activity with their Garmin Edge/watch (reading only the HR/Power data). This allows all the access to Xert’s SMART features and also allows Garmin calculate their own load/recovery stats.

1 Like