Fitness Comparison and Ranking empty

Unfortunately everything is shown empty for me although I have a lot of data already

Hi @Alexbeckk

This hasn’t been a widespread issue that we’ve encountered before. Send a note to support so we can track this and get it resolved! Cheers

Hi @ManofSteele , how do I best do this. I thought I have tagged the support already

Send an email to support at…

support@xertonline.com

Hi Alex,

Send a note to the support email linked above. While we do monitor the forum, it’s not the best way for us to directly look into issues. The forum is (generally) more for community based support, questions, etc.

Cheers!

I have the same problem.

i deleted all my data and then synced again with strava. Afterwards it worked

We implemented a fix yesterday that should resolve the issue :slight_smile: