Distance not recorded, Garmin Xert Player

Support
1

Maybe this is not the intended way to use the Garmin Xert player but here is my problem.

I train indoor using the Garmin Xert player on my Garmin Edge 1000. It is connected to my trainer when.I complete a work out , the distance is not recorded in Garmin, but shows online in Xert (see attached screenshots).

Thanks for your help!

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2

From Garmin support site –
The device includes an indoor activity profile where GPS is turned off. When GPS is turned off, speed and distance are not available unless you have a compatible sensor or indoor trainer that sends speed and distance data to the device.

Xert apps use Speed from Power to estimate speed and distance for indoor workouts.

3

Thanks for the reply. I do have a smart trainer (Tacx Neo) and the distance (km) shows up in Xert when the workout is synced but no distance is shown in Garmin connect which find odd.