I’ve just uploaded a workout with cadence and heart rate data but although XERT says it’s derived, it shows 0 XSS.
Any idea what’s going here and how to fix it?
I’ve just uploaded a workout with cadence and heart rate data but although XERT says it’s derived, it shows 0 XSS.
Any idea what’s going here and how to fix it?
Hi @Gaelin,
Welcome to the Xert forum!
If the ride had a pause/recording gap in there, it’s possible that the HR data flat-lined for a bit. This triggers our HRDM system to automatically flag the ride for invalid HR data. If you remove the auto-flag, you should receive an estimated XSS for the ride.
Cheers!
Thanks for the excellent advice!