Average speed = 0 km/h?

Support
1

Hi,

I changed the fields on the data pages on the Android EBC app, but one doesn’t work: the average speed, which is locked at 0 km/h. All the other fields in relation with the speed are OK (current speed, distance, time elapsed), all the other fields are OK too (power, HR, Xert special fields - MPA/MMP/TTE/…).
Is there something that needs to be enabled/activated for the average speed field to work (GPS and BT are ON) ?

2

What sensors do you have under speed? Those it turn blue?

3

“Speed from GPS”. Sure, it turns blue, and it gives my current speed. The app records the distance as well as the time elapsed, so I guess that calculating the average speed shouldn’t be that hard…

4

That’s the same setting as me. I agree with you, that it should be working.

Maybe a ticket requesting support might be your best chance to solve this.

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