Android app - no speed and distance data from gps

Support
1

Hi there,

so i completet my first outdoor workout using the Xert app for Android. I´ve paired my powermeter and my heartrate sensor and enabled speed from gps. During the whole ride the app displayed 0 kph and 0 km. I found the setting ‘record gps’, enabled it, but still no difference… Do you know any solution to this problem, or have I missed something? GPS permission is set for the app and my phone showed me, that one app (pretty shure it was Xert) is using gps.

Thanks!

2

You may need to give the authorization to Xert (check your Android settings).
By coincidence, I had the same problem today… I closed and restarted Xert, and the GPS data (speed and distance) was back.