Activity archive - download my data

Hi, I want to download all my historic data. I click on ‘Download My Data’ and I then receive a notification saying ‘Activity ready for download’ however I can’t see how I then export/download.

Can anyone help?

After several minutes, depending on the volume of your data, you will see a notification message appear briefly at the top of XO.
If you miss that message it remains under Notifications in upper right (bell icon).
From there you can click on the message and a zip file will be downloaded.

I’ve clicked on it and the zip doesn’t appear. I’ve tried it on Chrome and Safari on my Mac

i’ve managed to get the zip to work on my tablet. thanks

1 Like