Account not turned into premium after payment?

I payed via paypal about 13 hours ago for 1year membership, and no problem with transaction

My account is still on trial for 13 hours

Is it normal to take some time or should I raise a ticket?

I think I saw a similar post about a week ago, but yes, you should have filed a ticket with support. On this forum, we can’t really help you with that and the Xert guys are doing what they can, but an email is easier to catch…