# Workout player not loading personal workouts 820

**URL:** <https://forum.xertonline.com/t/workout-player-not-loading-personal-workouts-820/8499>\
**Category:** Support\
**Created:** [January 26, 2018, 12:14am UTC](https://forum.xertonline.com/t/workout-player-not-loading-personal-workouts-820/8499 "2018-01-26T00:14:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jeffpatterson59](https://forum.xertonline.com/user_avatar/forum.xertonline.com/jeffpatterson59/32/10588_2.png) [@jeffpatterson59](https://forum.xertonline.com/u/jeffpatterson59)\
**Post date:** [January 26, 2018, 12:14am UTC](https://forum.xertonline.com/t/workout-player-not-loading-personal-workouts-820/8499/1 "2018-01-26T00:14:40Z")

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Recent sign of garmin w ! Not loading personal workout on 820 on workout player despite repeat sign in requests authorized from iphone

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**Author:** ![xertedbrain](https://forum.xertonline.com/user_avatar/forum.xertonline.com/xertedbrain/32/11218_2.png) [@xertedbrain](https://forum.xertonline.com/u/xertedbrain)\
**Post date:** [January 26, 2018, 2:18am UTC](https://forum.xertonline.com/t/workout-player-not-loading-personal-workouts-820/8499/2 "2018-01-26T02:18:41Z")

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There have been some reports of similar issues with others on the 820. Reboots/resets appears to have addressed some of them. You may also try removing and reinstalling with Express or Connect Mobile.