@ridgerider, no offense,
I believe the problem here is not so much your great onboarding post - I followed that successfully myself and @traveller probably will too. I think for @traveller - and perhaps more like her/him or me - the complete lack of onboarding from the website is the root cause. The website still has no “how to get started”/“Your first ride”-introductions which is a huge oversight me thinks. Costumers wanting to out XERT are left flailing.
As a minimum, your post could be referenced but - as you are not a staff memeber (or so you claim;-) - your post must be un-official and also it shouldn’tbe necessary to consult a community simply to get going.
/Ulf
PS
Even this thourough playlist from Scott really doesn’t tell newcomers how to get properly started. The team is simply missing a huge opportunity here developing a user-friendly and intuitive UI. Currently it is not - but I use it, though and am content.