# iPhone data lost

**URL:** <https://forum.xertonline.com/t/iphone-data-lost/40847>\
**Category:** Support\
**Created:** [September 12, 2022, 2:23pm UTC](https://forum.xertonline.com/t/iphone-data-lost/40847 "2022-09-12T14:23:27Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![pmdd72](https://forum.xertonline.com/user_avatar/forum.xertonline.com/pmdd72/32/3994_2.png) [@pmdd72](https://forum.xertonline.com/u/pmdd72)\
**Post date:** [September 12, 2022, 2:23pm UTC](https://forum.xertonline.com/t/iphone-data-lost/40847/1 "2022-09-12T14:23:27Z")

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My iPhone died while after a ride, but before I could save the workout. Is there any way to recover the data?

Thanks.

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<div class="post-metadata">

**Author:** ![ManofSteele](https://forum.xertonline.com/user_avatar/forum.xertonline.com/manofsteele/32/12676_2.png) [@ManofSteele](https://forum.xertonline.com/u/ManofSteele)\
**Post date:** [September 12, 2022, 2:53pm UTC](https://forum.xertonline.com/t/iphone-data-lost/40847/2 "2022-09-12T14:53:38Z")

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You can try pulling down to refresh the activities tab. If the ride is still ongoing, head to the Ride or Train tab. You should be able to stop/save it from there.

Drop a note to support if you’re still having troubles and we can look into it further from there.

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<div class="post-metadata">

**Author:** ![pmdd72](https://forum.xertonline.com/user_avatar/forum.xertonline.com/pmdd72/32/3994_2.png) [@pmdd72](https://forum.xertonline.com/u/pmdd72)\
**Post date:** [September 12, 2022, 3:04pm UTC](https://forum.xertonline.com/t/iphone-data-lost/40847/3 "2022-09-12T15:04:16Z")

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I tried each of those at the time, without luck. This was a pretty big race win for me – hoping to get the data back for a video. I’ll send a message to support.