In the interest of this debate 
could you please post your breakthrough report?
Click on the breakthrough icon badge next to the activity title.
I noticed you joined the forum about a month ago.
Does that mean you have been using Xert for about 4+ weeks?
How many breakthrough events are present in the historical power data you loaded into Xert versus the activity posted since you joined?
If you are a beginner with Xert you might benefit from information provided in this post –
Beginner questions - Support - Xert Community Forum (xertonline.com)
If you provide answers to the 11 questions there, we may have some additional advice for you.